FuboTV
Reviews and Complaints
This is an AI-generated score, not a statement of fact.
This score is generated by AI based on publicly available customer support information.
Multiple support options, including live chat, a phone number, and a contact form, appear available on the site. Getting help looks fairly easy.
Eastpointe, Michigan
Double charge for cancelling subscription
The reviewer tried to contact the company before posting this review.
I was charged 2 cancellation fees and your customer service sucks. Thanks for nothing. Thank you for robbing me
- Non
- Take a cancellation fee twicw
Preferred solution: Full refund
User's recommendation: Don't try this app
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCriminals
The reviewer tried to contact the company before posting this review.
Suddenly I dont have video because according to them its a security issue network no mirroring or hdmi connection that I have been using for years told me to buy a fire stick!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Albany, Oregon
I cannot get into my account
The reviewer tried to contact the company before posting this review.
I dont remember email to my accountant and password I assume this nust be the problem 112111****122********&&7)66))7
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNever worked I want to cancel my 29.99
The reviewer tried to contact the company before posting this review.
My sister in law was trying to figure out this site but it doesnt work on my tv but the agent was great helping me get out of the trial
- I dont know i saw a charge and got rid of it immediately
Preferred solution: Full refund
User's recommendation: You guys are great to work with
Cheboygan, Michigan
Service isn’t working as promised. Want rebate
The reviewer tried to contact the company before posting this review.
Fubo won't let me fast forward on the Detroit Tigers game, Sept 14 at 8:30 PM. Also, it won't let me record and fast forward the KC vs DEN MNF game, 8:30 PM, Mon Sept 14.
- Its nice to be able to record two things at once and watch them
- Fubo sucks sometimes streaming and cut us off
Preferred solution: Price reduction
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Upper Marlboro, Maryland
Quick
The reviewer tried to contact the company before posting this review.
It was resolved very fast like the next day, ,Awesome job
I would use this company to cancelled all my subscriptions . The support team was pleasant with my concerns.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Jacksonville, Florida
Cancel my subscription
The reviewer tried to contact the company before posting this review.
A payment was made that I thought was a free trial, which I never even downloaded the app. I was just trying to watch a football game online for free.
I didn't want the full subscription to be making payments or the app taking money from my account.
I just want my money put back. Sorry for the mistake.
- Ion know just put my money back please
- None just send money back
Preferred solution: Full refund
San Diego, California
Reinstate service
The reviewer tried to contact the company before posting this review.
I had service for one month, canceled, but now want to keep the service. Please reinstate, or at least have a human call me.
- Great technology
Preferred solution: Reinstate service
Riverside, California
Charges Made Request Refund
The reviewer tried to contact the company before posting this review.
Not my order.
On phone
Answering questions re refund.
I asked for call back.
No call back.
Please refund all charges made on my card recurring
User's recommendation: None
Los Angeles, California
Terrible AI bot
The reviewer tried to contact the company before posting this review.
Trying to cancel the subscription should not be this hard. I keep getting emails to renew my prescription that I want to cancel, and it doesn’t even let me log into my account.
It just takes me straight to more payment methods. How am I supposed to do that?
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Winter Haven, Florida
Charge
The reviewer tried to contact the company before posting this review.
I have a pending charge for 62.28. I don't use fubo!
please remove this charge. I did try the free trial but I unsubscribed it.
Louisville, Kentucky
Cancel and get refund
The reviewer tried to contact the company before posting this review.
I had a free trial and canceled it. I got charged.
I need my money back. I'm not interested in Fubo after the free trial.
- Lots of shows
- Not my style
Preferred solution: Full refund
New York, New York
Account questions about Bill
The reviewer tried to contact the company before posting this review.
- - Billing is inconsistent: 90 days or 30.
- - Over $300 hasn't been addressed.
- - I won't recommend this service; it feels predatory.
It is absolutely ridiculous that a few days into a 90-day bill, which I haven't always got billed 90 days; sometimes it's been 30 days. You won't respond over $300 of my money.
I'll completely not recommend you to every single person. That's the dumbest thing I've ever heard, and it's a rip-off and your predatory.
So yeah, I'm pissed. You could make it up for me by at least funding half of it.
Preferred solution: Full refund
User's recommendation: Never use this company because if you don’t like it then then keep 300 of your dollars.
Denver, North Carolina
Poor customer service
- - Asked for streaming limits; the AI declined and disconnected.
- - The experience suggests no post-purchase support.
I asked for information about streaming limits. The AI voice stated they couldnt help me with that and disconnected.
Having a dialogue with a computer that determines there is no help for my question and having no other opportunity to talk with a person is poor customer service and indicates I would probably have no support should I choose to purchase the service and have issues.
User's recommendation: I don’t recommend this service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Chappaqua, New York
Resolved: I want my service cancelled immediately. I am not at home and I will not be home for some time. Please cancel my service.
I need my service cancelled immediately. I am not home, and I will not be home for some time. Can you please cancel my service?
Preferred solution: Full refund
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